Systems-oriented product designer with 10+ years building enterprise SaaS across complex workflows, governance constraints, and AI-enabled products. I design decision infrastructure and AI-native workflows that turn planning intent into execution-ready outcomes through structured skills, readiness signals, and governance-aware systems. Experienced in translating ambiguous strategy into scalable product platforms and aligning cross-functional teams to deliver measurable outcomes.
Experience
Founder & Product Architect|SyncoPro
2025 -- Present
Founded a 0→1 AI-powered product planning platform that transforms planning intent into execution-ready outcomes through structured skills, readiness signals, and governance-aware workflows, enabling decision readiness for complex product systems.
Designed the MVP “Decision Readiness Engine”: intent modeling → readiness scoring → authority-aware governance routing → AI assistance (templates + gap prevention), validated via iterative prototyping and stakeholder reviews before engineering investment
Defined the next-phase feedback loop: execution monitoring + outcome tracking → pattern learning → skill optimization, enabling each planning cycle to avoid prior gaps and improve delivery efficiency over time
Sr. UX Design Specialist|SAP
2022 -- Present
Owned end-to-end product design for Supply Chain Collaboration (ASN, GRN, Discovery Analytics) serving SAP Business Network global enterprise supply chain customers
Reduced ASN processing time by 30% and operational errors by 20% through system-level workflow architecture and validation logic redesign
Drove 35% feature adoption growth and 25% faster time-to-insight for Discovery Analytics; directed platform evolution v1.0 to v2.1, shipping GenAI capabilities in 2024
Established Business Network Design Component Library standardizing patterns across product lines; mentored 5 designers within the SCC organization
Proposed two AI-agent concepts at SAP AI Hackathon 2025, earning executive recognition for innovation impact
Senior UX Designer|Synopsys
2020 -- 2022
Led UX strategy for enterprise platforms during digital transformation; redesigned navigation systems and content architecture, increasing engagement
Partnered with executive leadership to ship global event and product platforms under pandemic-era constraints; recognized by VP for high-impact delivery
Web Designer & Developer|Sage Intacct
2018 -- 2020
Increased webinar traffic 400% within 2 months through UX redesign and funnel optimization strategy
Designed enterprise event mobile application; translated cross-functional business requirements into scalable UI systems
Freelance Product Designer|Kate Studio
2014 -- Present
Independent practice delivering SaaS product design and digital solutions across multiple industries
Additional founder-led product initiatives: Mighty Coupons (local service marketplace platform) and ReferMeJob (referral-based job matching platform)
